Freshteam vs. Backstory
A side-by-side comparison based on G2 review data.
| Metric | Freshteam | Backstory |
|---|---|---|
| Overall rating | 4.4 | 4.5 |
| Review count | 286 | 630 |
| Ease of use | 9.0 | 9.0 |
| Ease of setup | 8.5 | 8.6 |
| Quality of support | 8.7 | 9.2 |
| Meets requirements | 8.7 | 8.9 |
| NPS | 62.043796 | 67.710049 |
| Small Business | 46.8% | 10.7% |
| Mid-Market | 48.6% | 35.0% |
| Enterprise | 4.6% | 54.4% |
| Total page views | 446 | 1,018 |
| Total LLM citations | 0 | 2,775 |
Freshteam
Freshteam is the smart HR software for growing businesses. With Freshteam, you can attract, hire and onboard new hires, offboard exiting employees, manage employee information, and time off - all in one place. Freshteam helps attract and source top talent through various channels - a quickly customizable career site, integration with multiple free and premium job boards, and social media channels.
- Ease of Use
- Efficiency
- User Interface
- Navigation Ease
- Easy Access
- Comprehensive Features
Backstory
Backstory (formerly People.ai) is the Revenue Answers Platform for GTM leaders. Revenue leaders ask the same questions every day: Is this deal real? Where's my risk? What do I focus on next? Backstory gives you straight answers - grounded in 100% of actual revenue activity, not CRM guesses. With more than a decade of training AI models on billions of sales interactions, Backstory connects every signal to the right accounts and opportunities and delivers answers where you already work - whether that's your CRM, Claude, Copilot, or other AI tools you already use.
- Helpful
- Customer Support
- Ease of Use
- Intuitive
- Easy Setup
- Customization