G2 Vendor Directory

Freshstatus vs. SolarWinds IT Incident Response (Squadcast)

A side-by-side comparison based on G2 review data.

MetricFreshstatus

by Freshworks

SolarWinds IT Incident Response (Squadcast)

by SolarWinds Worldwide LLC

Overall rating4.54.4
Review count370310
Ease of use9.28.8
Ease of setup9.39.0
Quality of support9.09.0
Meets requirements8.88.9
NPS67.40947160.912052
Small Business68.4%41.0%
Mid-Market25.7%49.7%
Enterprise5.9%9.4%
Total page views116280
Total LLM citations01,450

Freshstatus

Freshstatus is a Status Page and an Incident Communication Software. Create a hosted and branded status page in just one-click. Manage Incidents and communicate status updates in realtime with your teams and customers. New features in Freshstatus 3.0 include: 1. Authenticate users with SSO/SAML : Setup SSO for your team so they can access their Private status page with their company credentials. 2. API for CRUD Incident and Scheduled Maintenance, Incident updates. 3. Quick Service Status Change: Change service status without creating an Incident or Scheduled Maintenance. 4.

Pros

    SolarWinds IT Incident Response (Squadcast)

    SolarWinds® Incident Response (formerly Squadcast) is a premier unified incident management platform engineered to help modern enterprises automate response workflows, minimize downtime, and maximize engineering efficiency. Built on a robust Reliability Automation Platform, our solution seamlessly integrates on-call scheduling and incident response into a single, high-visibility interface. In today’s complex hybrid and multi-cloud environments, observability alone isn’t enough. SolarWinds Incident Response bridges the gap between detection and resolution.

    Pros

    • Ease of Use
    • Alert Management
    • Incident Management
    • Integrations
    • Features
    • On-Call Services