G2 Vendor Directory

Freshsales vs. Lofty

A side-by-side comparison based on G2 review data.

MetricFreshsales

by Freshworks

Lofty

by Lofty

Overall rating4.54.3
Review count1,244411
Ease of use9.18.4
Ease of setup8.97.9
Quality of support9.07.6
Meets requirements8.98.7
NPS72.29617357.002457
Small Business67.7%85.4%
Mid-Market27.0%10.2%
Enterprise5.3%4.5%
Total page views1,7491,299
Total LLM citations44,51620,110

Freshsales

Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow sales pipeline, boost conversions, and power productivity. Freshsales CRM provides a 360-degree view of contacts and accounts to empower sales teams with context to sell better. Sellers can manage sales pipelines to visualize deal progress and define and track sales targets. Sales teams can effortlessly engage with prospects and customers with the built-in phone, email, and chat capabilities.

Pros

  • Ease of Use
  • Features
  • Helpful
  • Customer Support
  • Intuitive
  • User Interface

Lofty

Lofty is an award-winning AI innovator transforming how real estate professionals work, from individual agents and growing teams to large brokerages. At the center of the platform is Lofty AOS, the real estate industry’s first agentic AI operating system, designed to move beyond traditional software and task-based AI by helping plan, execute, and manage real estate workflows. Built directly into Lofty’s all-in-one real estate platform, a growing team of specialized AI agents works alongside real estate professionals across the customer lifecycle.

Pros

  • Ease of Use
  • Features
  • Integrations
  • Lead Generation
  • Customization
  • Automation