Lofty
411
Reviews
4.3
Star rating
#14
Rank in Real Estate Marketing
Pros and cons
Pros
- Ease of Use
- Features
- Integrations
- Lead Generation
- Customization
- Automation
Cons
- Poor Customer Support
- Missing Features
- Learning Curve
- Not User-Friendly
- AI Inefficiency
- Expensive
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
-71.4%
57
Small Business
2
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 85.4% |
| Mid-Market | 10.2% |
| Enterprise | 4.5% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 2 | 0.5 |
| 2025 Q1 | 9 | 4.1 |
| 2025 Q2 | 2 | 2.5 |
| 2025 Q4 | 15 | 3.9 |
| 2026 Q1 | 6 | 4.3 |
| 2026 Q2 | 14 | 4.0 |
| 2026 Q3 | 4 | 4.4 |
Satisfaction ratings
Ease of Use8.4
Ease of Setup7.9
Quality of Support7.6
Meets Requirements8.7
What reviewers say
Cancelled in writing on day 28 — still no confirmation, no refund
0.0
“Account setup was completed the same day I signed the contract (September 16, 2026).”
Powerful Campaigns and Customer Tracking, But Navigation Feels Unintuitive
3.5
“The ability to send newsletters/campaigns. I like that i can see the moves that each customer makes. I like that we can have individual websites for our agents.”
Powerful CRM with Room to Grow
4.5
“I really don't know how it compares to other CRMS. I do find it a bit complicated.”