Freshdesk for G Suite vs. Freshdesk Gmail Gadget for G Suite
A side-by-side comparison based on G2 review data.
| Metric | Freshdesk for G Suite | Freshdesk Gmail Gadget for G Suite |
|---|---|---|
| Overall rating | 4.4 | 4.5 |
| Review count | 28 | 21 |
| Ease of use | 8.9 | 9.2 |
| Ease of setup | 8.6 | 9.3 |
| Quality of support | 9.0 | 9.5 |
| Meets requirements | 8.8 | 9.6 |
| NPS | 57.692308 | 64.705882 |
| Small Business | 55.6% | 66.7% |
| Mid-Market | 44.4% | 23.8% |
| Enterprise | 0.0% | 9.5% |
| Total page views | 104 | 57 |
| Total LLM citations | 302 | 16 |
Freshdesk for G Suite
Freshdesk is a multi-channel customer support solution that brings helps you deliver support across channels (Phone, email, chat, social, forums and more)
- Automation
- Email Management
- Gmail Integration
- Ease of Use
- Organization
- Client Management
Freshdesk Gmail Gadget for G Suite
The Freshdesk Gmail gadget pulls up contact information, all recent tickets from this customer, gives you a complete context that you need to start working on the ticket even before you shoot out the first reply.