Freshdesk for G Suite vs. folk
A side-by-side comparison based on G2 review data.
| Metric | Freshdesk for G Suite | folk |
|---|---|---|
| Overall rating | 4.4 | 4.5 |
| Review count | 28 | 344 |
| Ease of use | 8.9 | 9.1 |
| Ease of setup | 8.6 | 9.1 |
| Quality of support | 9.0 | 9.2 |
| Meets requirements | 8.8 | 8.6 |
| NPS | 57.692308 | 66.180758 |
| Small Business | 55.6% | 97.1% |
| Mid-Market | 44.4% | 2.6% |
| Enterprise | 0.0% | 0.3% |
| Total page views | 104 | 1,432 |
| Total LLM citations | 302 | 15,151 |
Freshdesk for G Suite
Freshdesk is a multi-channel customer support solution that brings helps you deliver support across channels (Phone, email, chat, social, forums and more)
- Automation
- Email Management
- Gmail Integration
- Ease of Use
- Organization
- Client Management
folk
folk is the AI CRM for your entire sales motion. folk helps teams capture prospects, engage leads across channels, give everyone a shared view of every relationship, and surface the next actions that help close deals—all in one platform built for teams and their agents. - Prospect, enrich, and qualify the contacts worth your time - Interact with your leads on the channels they already use and keep conversations personal at scale - Keep all your team conversations in one place so you can simplify high-touch sales - Surface what to prioritize and the next actions your team should be taking
- Ease of Use
- Simple
- Contact Management
- Integrations
- Intuitive
- Customer Support