G2 Vendor Directory

FreePBX vs. JustCall

A side-by-side comparison based on G2 review data.

MetricFreePBX

by Sangoma

JustCall

by Saas Labs

Overall rating4.54.3
Review count172,395
Ease of use8.99.0
Ease of setup9.18.9
Quality of support9.08.6
Meets requirements9.48.8
NPS64.70588251.754757
Small Business58.8%61.3%
Mid-Market35.3%31.7%
Enterprise5.9%7.0%
Total page views946,012
Total LLM citations38928,488

FreePBX

FreePBX is a web-based open source GUI (graphical user interface) that controls and manages Asterisk (PBX), an open source communication server. FreePBX is licensed under the GNU General Public License (GPL), an open source license. FreePBX can be installed manually or as part of the pre-configured FreePBX Distro that includes the system OS, Asterisk, FreePBX GUI and assorted dependencies.

Pros

    JustCall

    JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers. 6,000+ businesses worldwide use JustCall to: - Manage all customer conversations from a single platform - Automate routine tasks and workflows - Get real-time AI insights to improve conversations - Ensure 24/7 coverage with inbound AI Voice Agents (outbound support coming soon) Key features: - Calling: Global phone numbers, inbound/outbound

    Pros

    • Ease of Use
    • Features
    • Helpful
    • Call Management
    • Calling Features
    • Integrations