G2 Vendor Directory

FreePBX vs. PBXware

A side-by-side comparison based on G2 review data.

MetricFreePBX

by Sangoma

PBXware

by Bicom Systems

Overall rating4.54.5
Review count1726
Ease of use8.98.9
Ease of setup9.18.9
Quality of support9.09.2
Meets requirements9.48.9
NPS64.70588276
Small Business58.8%60.9%
Mid-Market35.3%39.1%
Enterprise5.9%0.0%
Total page views94313
Total LLM citations389432

FreePBX

FreePBX is a web-based open source GUI (graphical user interface) that controls and manages Asterisk (PBX), an open source communication server. FreePBX is licensed under the GNU General Public License (GPL), an open source license. FreePBX can be installed manually or as part of the pre-configured FreePBX Distro that includes the system OS, Asterisk, FreePBX GUI and assorted dependencies.

Pros

    PBXware

    PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies.

    Pros

    • Ease of Use
    • Reliability
    • Flexibility
    • Helpful
    • Feature Abundance
    • Easy Integration