G2 Vendor Directory

FreePBX vs. Fusion Connect: Modern Connectivity and Communications Solutions

A side-by-side comparison based on G2 review data.

MetricFreePBX

by Sangoma

Fusion Connect: Modern Connectivity and Communications Solutions

by Fusion Connect

Overall rating4.54.3
Review count1770
Ease of use8.98.8
Ease of setup9.18.7
Quality of support9.08.8
Meets requirements9.49.0
NPS64.70588258.571429
Small Business58.8%37.3%
Mid-Market35.3%35.8%
Enterprise5.9%26.9%
Total page views94384
Total LLM citations389917

FreePBX

FreePBX is a web-based open source GUI (graphical user interface) that controls and manages Asterisk (PBX), an open source communication server. FreePBX is licensed under the GNU General Public License (GPL), an open source license. FreePBX can be installed manually or as part of the pre-configured FreePBX Distro that includes the system OS, Asterisk, FreePBX GUI and assorted dependencies.

Pros

    Fusion Connect: Modern Connectivity and Communications Solutions

    Fusion Connect, an industry leading cloud communications provider, removes complexity so customers can focus on running their business. We use our technical expertise and industry know-how to build the ‘right-fit’ communications and collaboration solutions for our customers, be it managed connectivity and network access, UCaaS, CCaaS, SD-WAN, managed security, or Microsoft Teams. Fusion Connect, a Morgan Stanley Company, takes a unique customer-first approach to building, implementing, and supporting customized solutions with uptime performance backed by an industry-leading service guarantee.

    Pros

    • Helpful
    • Customer Support
    • Ease of Use
    • Reliability
    • Customer Service
    • Efficiency