G2 Vendor Directory

FreePBX vs. Broadvoice

A side-by-side comparison based on G2 review data.

MetricFreePBX

by Sangoma

Broadvoice

by Broadvoice

Overall rating4.54.5
Review count1764
Ease of use8.99.4
Ease of setup9.19.2
Quality of support9.09.2
Meets requirements9.49.2
NPS64.70588273.015873
Small Business58.8%59.4%
Mid-Market35.3%26.6%
Enterprise5.9%14.1%
Total page views94230
Total LLM citations389796

FreePBX

FreePBX is a web-based open source GUI (graphical user interface) that controls and manages Asterisk (PBX), an open source communication server. FreePBX is licensed under the GNU General Public License (GPL), an open source license. FreePBX can be installed manually or as part of the pre-configured FreePBX Distro that includes the system OS, Asterisk, FreePBX GUI and assorted dependencies.

Pros

    Broadvoice

    Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America.

    Pros

    • Ease of Use
    • Customer Support
    • Reliability
    • VoIP Services
    • Customer Service
    • Accessibility