FreePBX vs. Avaya Unified Communications
A side-by-side comparison based on G2 review data.
| Metric | FreePBX | Avaya Unified Communications |
|---|---|---|
| Overall rating | 4.5 | 4.2 |
| Review count | 17 | 42 |
| Ease of use | 8.9 | 8.9 |
| Ease of setup | 9.1 | 8.1 |
| Quality of support | 9.0 | 8.7 |
| Meets requirements | 9.4 | 9.2 |
| NPS | 64.705882 | 44.736842 |
| Small Business | 58.8% | 16.7% |
| Mid-Market | 35.3% | 23.8% |
| Enterprise | 5.9% | 59.5% |
| Total page views | 94 | 406 |
| Total LLM citations | 389 | 728 |
FreePBX
FreePBX is a web-based open source GUI (graphical user interface) that controls and manages Asterisk (PBX), an open source communication server. FreePBX is licensed under the GNU General Public License (GPL), an open source license. FreePBX can be installed manually or as part of the pre-configured FreePBX Distro that includes the system OS, Asterisk, FreePBX GUI and assorted dependencies.
Avaya Unified Communications
Avaya Unified Communications (UC) is an integrated platform that consolidates multiple communication and collaboration channels into a single, cohesive system. Designed for modern enterprises, Avaya UC enables organizations to streamline communications across voice, video, messaging, and conferencing while supporting flexible work environments and seamless device mobility.
- Ease of Use
- Video Conferencing
- Instant Messaging
- Remote Work
- VoIP Services
- Easy Integration