G2 Vendor Directory

Formstack Forms vs. SurveySparrow

A side-by-side comparison based on G2 review data.

MetricFormstack Forms

by Intellistack

SurveySparrow

by SurveySparrow Inc.

Overall rating4.34.4
Review count4722,065
Ease of use8.89.2
Ease of setup8.99.1
Quality of support8.49.0
Meets requirements8.98.9
NPS58.44155862.827484
Small Business40.3%68.5%
Mid-Market45.9%24.5%
Enterprise13.8%7.0%
Total page views8771,968
Total LLM citations6,42512,555

Formstack Forms

Formstack Forms is a cloud-based solution that helps businesses automate processes of creating digital forms and collecting data for surveys, leads, registrations, and more. Key features include data routing, file uploads, data encryption, payment collection, and form analytics. Designed for businesses of all sizes, Formstack Forms allows users to collaborate with teams to approve, deny, and comment on data submitted through forms. With a drag-and-drop form builder, Formstack Forms empowers users across organizations to build branded forms, surveys, and workflows without needing to know code.

Pros

  • Ease of Use
  • Integrations
  • Easy Integrations
  • Ease of Creation
  • Efficiency
  • Time-saving

SurveySparrow

SurveySparrow is the AI-powered CX platform that turns customer feedback into action on its own. Say a customer gives a low satisfaction score. SurveySparrow opens a ticket, assigns your success team, notifies Slack, and sends a follow-up. Nobody has to step in. Built so anyone on your team can run it. SurveySparrow collects feedback, understands it, and acts on it automatically. Collect: Conversational Surveys, with Echo, our AI, asking the natural follow-up in real time, lift response rates by 40%.

Pros

  • Ease of Use
  • User Interface
  • Helpful
  • User Experience
  • Features
  • Intuitive