G2 Vendor Directory

FormAssembly vs. Salesforce Platform

A side-by-side comparison based on G2 review data.

MetricFormAssembly

by FormAssembly Inc.

Salesforce Platform

by Salesforce

Overall rating4.44.5
Review count4264,647
Ease of use8.58.7
Ease of setup8.68.5
Quality of support8.78.7
Meets requirements8.89.1
NPS64.23357764.008274
Small Business56.1%20.3%
Mid-Market34.7%44.6%
Enterprise9.2%35.1%
Total page views7339,346
Total LLM citations2,88417,674

FormAssembly

FormAssembly is an enterprise data collection and automation platform that enables organizations to capture clean, compliant data from the start. FormAssembly turns secure web forms into governed data collection workflows. From the moment information is submitted, it is validated, structured, and routed reliably into systems of record, like Salesforce. With AI-assisted guidance from Fai, teams can design sophisticated workflows faster without sacrificing control or compliance.

Pros

  • Ease of Use
  • Integrations
  • Customer Support
  • Salesforce Integration
  • Easy Integrations
  • Features

Salesforce Platform

The Salesforce Platform helps IT and security teams innovate fast, deploy securely, and protect their data. With our development and security tools built into the entire agent and app lifecycle on Salesforce, organizations can dive into AI innovation without compromising on security and compliance. And by building on Salesforce, development teams get a head start on AI projects by using the apps, workflows, data streams, and agents they've already built. Developers can develop agents and apps quickly, securely, and reliably, and IT can customize and extend Salesforce across the enterprise.

Pros

  • Ease of Use
  • Features
  • Customization
  • Customizability
  • Customization Options
  • Integrations