G2 Vendor Directory

Follett Work Orders vs. UpKeep

A side-by-side comparison based on G2 review data.

MetricFollett Work Orders

by Follett Software

UpKeep

by UpKeep

Overall rating4.84.5
Review count731,106
Ease of use9.79.1
Ease of setup9.38.8
Quality of support9.89.2
Meets requirements9.69.0
NPS89.04109666.003617
Small Business6.3%43.9%
Mid-Market84.1%50.2%
Enterprise9.5%5.9%
Total page views1712,133
Total LLM citations36420,921

Follett Work Orders

Follett Work Orders is an AI-enabled work order management solution designed specifically for educational institutions managing facility maintenance. Built for K-12 schools, it centralizes and streamlines the entire work order process so staff can efficiently submit, track, and manage maintenance requests. By digitizing these workflows, Follett Work Orders reduces reliance on paper trails, minimizing the miscommunication and inefficiencies that often come with manual processes.

Pros

  • Ease of Use
  • Work Orders
  • Maintenance Tracking
  • Tracking
  • Simple
  • Asset Management

UpKeep

UpKeep is the AI-native CMMS and asset operations platform trusted by 4,000+ companies to run maintenance, operations, and compliance from one system. Maintenance teams in manufacturing, transportation, and facilities use UpKeep to reduce downtime, extend asset life, and work safely. What's in the platform: * CMMS: Asset registry, work orders, parts, inventory, checklists, inspections, and reporting. * Nova: AI that lets teams build custom apps and automate hand-offs around how each site works. * Safety: EHS tools and OSHA records that keep sites audit-ready.

Pros

  • Ease of Use
  • Work Orders
  • Intuitive
  • Maintenance Efficiency
  • Efficiency
  • Features