G2 Vendor Directory

Follett Work Orders vs. ARC Facilities

A side-by-side comparison based on G2 review data.

MetricFollett Work Orders

by Follett Software

ARC Facilities

by ARC Document Solutions

Overall rating4.84.5
Review count7350
Ease of use9.78.6
Ease of setup9.39.3
Quality of support9.89.3
Meets requirements9.68.9
NPS89.04109669.387755
Small Business6.3%38.8%
Mid-Market84.1%38.8%
Enterprise9.5%22.4%
Total page views171215
Total LLM citations364426

Follett Work Orders

Follett Work Orders is an AI-enabled work order management solution designed specifically for educational institutions managing facility maintenance. Built for K-12 schools, it centralizes and streamlines the entire work order process so staff can efficiently submit, track, and manage maintenance requests. By digitizing these workflows, Follett Work Orders reduces reliance on paper trails, minimizing the miscommunication and inefficiencies that often come with manual processes.

Pros

  • Ease of Use
  • Work Orders
  • Maintenance Tracking
  • Tracking
  • Simple
  • Asset Management

ARC Facilities

Thousands of engineers and technicians walk the floors of millions of square feet of facilities every day, working hard to keep building occupants safe and secure. But the information they need to accomplish their tasks, whether for routine maintenance or emergencies, is never available to them in the field. Instead, it is trapped in blueprints or desktop servers – a problem that has never been solved, until now. Solving this problem would bring significant benefits to Facilities owners and operators and save millions of dollars in operating costs. ARC Facilities makes this happen.

Pros

  • Ease of Use
  • Mobile App
  • Organization
  • Work Orders
  • Setup Ease
  • Simple