G2 Vendor Directory

FixMe.IT vs. Syncro

A side-by-side comparison based on G2 review data.

MetricFixMe.IT

by Techinline

Syncro

by Syncro Technologies Inc.

Overall rating4.74.5
Review count221564
Ease of use9.79.0
Ease of setup9.68.9
Quality of support9.58.7
Meets requirements9.28.9
NPS82.27272767.49556
Small Business66.1%89.0%
Mid-Market31.7%10.0%
Enterprise2.3%1.0%
Total page views803,336
Total LLM citations12614,162

FixMe.IT

FixMe.IT is a fast and easy-to-use remote support application built for delivering on-demand and unattended technical assistance to clients located anywhere in the world — including reliable compatibility with legacy environments such as Windows XP. Starting at just $32.50 per month per seat, FixMe.IT allows you to provide unlimited on-demand support and manage up to 200 unattended machines.

Pros

    Syncro

    Syncro unifies RMM, PSA, and Microsoft 365 security management in a single platform for MSPs and internal IT departments. Built-in AI handles the repetitive work that fills a technician's day, from alert triage to ticket updates and reporting, so teams deliver services faster and scale profitably instead of absorbing the cost of tool sprawl that creates security gaps and slows them down. RMM Built for MSPs and IT Teams Syncro's RMM delivers unlimited endpoint management with complete visibility across every client environment and internal network from a single console.

    Pros

    • Ease of Use
    • Features
    • Easy Setup
    • Integrations
    • Automation
    • Customer Support