FixMe.IT vs. Splashtop Remote Support
A side-by-side comparison based on G2 review data.
| Metric | FixMe.IT | Splashtop Remote Support |
|---|---|---|
| Overall rating | 4.7 | 4.7 |
| Review count | 221 | 286 |
| Ease of use | 9.7 | 9.6 |
| Ease of setup | 9.6 | 9.5 |
| Quality of support | 9.5 | 9.5 |
| Meets requirements | 9.2 | 9.6 |
| NPS | 82.272727 | 86.545455 |
| Small Business | 66.1% | 56.8% |
| Mid-Market | 31.7% | 38.9% |
| Enterprise | 2.3% | 4.3% |
| Total page views | 80 | 606 |
| Total LLM citations | 126 | 9,168 |
FixMe.IT
FixMe.IT is a fast and easy-to-use remote support application built for delivering on-demand and unattended technical assistance to clients located anywhere in the world — including reliable compatibility with legacy environments such as Windows XP. Starting at just $32.50 per month per seat, FixMe.IT allows you to provide unlimited on-demand support and manage up to 200 unattended machines.
Splashtop Remote Support
Splashtop Remote Support is a comprehensive solution for helpdesks and IT teams combining remote support, endpoint management, and security. It offers multi-platform attended and unattended access, efficient troubleshooting tools, and automated endpoint management capabilities. Splashtop Autonomous Endpoint Management (AEM) is an automation led endpoint management solution that helps IT teams streamline software updates, improve security posture, and reduce manual workloads.
- Ease of Use
- Remote Access
- Remote Support
- Simple
- Reliability
- Setup Ease