G2 Vendor Directory

FixMe.IT vs. SolarWinds DameWare Remote Support

A side-by-side comparison based on G2 review data.

MetricFixMe.IT

by Techinline

SolarWinds DameWare Remote Support

by SolarWinds Worldwide LLC

Overall rating4.74.3
Review count22168
Ease of use9.79.1
Ease of setup9.69.0
Quality of support9.58.5
Meets requirements9.29.3
NPS82.27272752.941176
Small Business66.1%14.7%
Mid-Market31.7%50.0%
Enterprise2.3%35.3%
Total page views80180
Total LLM citations126915

FixMe.IT

FixMe.IT is a fast and easy-to-use remote support application built for delivering on-demand and unattended technical assistance to clients located anywhere in the world — including reliable compatibility with legacy environments such as Windows XP. Starting at just $32.50 per month per seat, FixMe.IT allows you to provide unlimited on-demand support and manage up to 200 unattended machines.

Pros

    SolarWinds DameWare Remote Support

    Dameware® Remote Support is an affordable and easy-to-use remote support software designed to simplify and accelerate remote IT administration tasks for IT admins and support technicians. Dameware Remote Support includes the built-in Dameware Mini Remote Control for gaining remote access to Windows®, Linux®, and Mac® OS X® systems. Dameware is a trusted, award-winning brand used by thousands of organizations worldwide.

    Pros

    • Ease of Use
    • Remote Control
    • Automation
    • Remote Access
    • Affordable
    • Software Updates