G2 Vendor Directory

FixMe.IT vs. ScreenConnect

A side-by-side comparison based on G2 review data.

MetricFixMe.IT

by Techinline

ScreenConnect

by ConnectWise

Overall rating4.74.7
Review count221520
Ease of use9.79.4
Ease of setup9.69.1
Quality of support9.59.0
Meets requirements9.29.4
NPS82.27272780.040733
Small Business66.1%66.5%
Mid-Market31.7%30.2%
Enterprise2.3%3.3%
Total page views80621
Total LLM citations1264,745

FixMe.IT

FixMe.IT is a fast and easy-to-use remote support application built for delivering on-demand and unattended technical assistance to clients located anywhere in the world — including reliable compatibility with legacy environments such as Windows XP. Starting at just $32.50 per month per seat, FixMe.IT allows you to provide unlimited on-demand support and manage up to 200 unattended machines.

Pros

    ScreenConnect

    ScreenConnect delivers fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. With ScreenConnect, IT teams can raise the bar for remote support and reduce customer downtime through on-demand access to desktops, mobile devices, and more. No matter where you work, how you work, and who you work for, ScreenConnect helps you serve customers securely, silently, and seamlessly.

    Pros

    • Remote Work
    • Reliability
    • Ease of Use
    • Remote Access
    • Easy Communication
    • Connection Speed