FixMe.IT vs. ManageEngine Remote Access Plus
A side-by-side comparison based on G2 review data.
| Metric | FixMe.IT | ManageEngine Remote Access Plus |
|---|---|---|
| Overall rating | 4.7 | 4.4 |
| Review count | 221 | 35 |
| Ease of use | 9.7 | 9.1 |
| Ease of setup | 9.6 | 9.2 |
| Quality of support | 9.5 | 9.1 |
| Meets requirements | 9.2 | 9.2 |
| NPS | 82.272727 | 58.823529 |
| Small Business | 66.1% | 52.9% |
| Mid-Market | 31.7% | 38.2% |
| Enterprise | 2.3% | 8.8% |
| Total page views | 80 | 129 |
| Total LLM citations | 126 | 290 |
FixMe.IT
FixMe.IT is a fast and easy-to-use remote support application built for delivering on-demand and unattended technical assistance to clients located anywhere in the world — including reliable compatibility with legacy environments such as Windows XP. Starting at just $32.50 per month per seat, FixMe.IT allows you to provide unlimited on-demand support and manage up to 200 unattended machines.
ManageEngine Remote Access Plus
ManageEngine Remote Access Plus is an enterprise remote support and troubleshooting solution that enables IT teams and help desk technicians to securely access, diagnose, and resolve issues on remote endpoints from a centralized console. It supports Windows, macOS, Linux, and Android devices, with both attended and unattended remote access. Technicians can use built-in tools such as remote command prompt, task manager, registry, device manager, file manager, event viewer, Wake on LAN, and network performance monitoring to troubleshoot issues without being physically present.
- Automation
- Deployment Ease
- Easy Setup
- Ease of Use
- Easy Integrations
- Implementation Ease