G2 Vendor Directory

FixMe.IT vs. LogMeIn Resolve

A side-by-side comparison based on G2 review data.

MetricFixMe.IT

by Techinline

LogMeIn Resolve

by GoTo

Overall rating4.74.3
Review count221474
Ease of use9.79.1
Ease of setup9.69.0
Quality of support9.58.9
Meets requirements9.29.1
NPS82.27272755.201699
Small Business66.1%35.5%
Mid-Market31.7%43.1%
Enterprise2.3%21.4%
Total page views801,211
Total LLM citations1265,616

FixMe.IT

FixMe.IT is a fast and easy-to-use remote support application built for delivering on-demand and unattended technical assistance to clients located anywhere in the world — including reliable compatibility with legacy environments such as Windows XP. Starting at just $32.50 per month per seat, FixMe.IT allows you to provide unlimited on-demand support and manage up to 200 unattended machines.

Pros

    LogMeIn Resolve

    LogMeIn Resolve is a unified endpoint management (UEM) platform that helps IT teams and managed service providers (MSPs) centrally manage, secure, and support every device across their organization — from a single intelligent console, without the complexity of disconnected tools. Designed for IT professionals facing growing device diversity, escalating security demands, and relentless pressure to do more with less, Resolve combines proactive endpoint management with AI-driven automation to shift IT from constant firefighting to predictive, outcome-driven support.

    Pros

    • Ease of Use
    • Remote Control
    • Remote Access
    • Remote Support
    • Customer Support
    • Features