FixMe.IT vs. LogMeIn Rescue
A side-by-side comparison based on G2 review data.
| Metric | FixMe.IT | LogMeIn Rescue |
|---|---|---|
| Overall rating | 4.7 | 4.5 |
| Review count | 221 | 239 |
| Ease of use | 9.7 | 9.3 |
| Ease of setup | 9.6 | 9.4 |
| Quality of support | 9.5 | 9.0 |
| Meets requirements | 9.2 | 9.3 |
| NPS | 82.272727 | 71.748879 |
| Small Business | 66.1% | 32.9% |
| Mid-Market | 31.7% | 40.1% |
| Enterprise | 2.3% | 27.0% |
| Total page views | 80 | 1,090 |
| Total LLM citations | 126 | 3,153 |
FixMe.IT
FixMe.IT is a fast and easy-to-use remote support application built for delivering on-demand and unattended technical assistance to clients located anywhere in the world — including reliable compatibility with legacy environments such as Windows XP. Starting at just $32.50 per month per seat, FixMe.IT allows you to provide unlimited on-demand support and manage up to 200 unattended machines.
LogMeIn Rescue
LogMeIn Rescue is an enterprise remote support platform that enables IT teams and customer support organizations to deliver fast, secure, and reliable technical support — to employees, customers, and remote devices — from a single, scalable solution. Built for moments when failure is not an option, Rescue combines purpose-built security, proven performance, and practical AI to help support teams resolve issues quickly and confidently — without compromising control, compliance, or end-user experience.
- Ease of Use
- Remote Support
- Remote Access
- Remote Control
- Customer Support
- Reliability