FixMe.IT vs. JumpCloud
A side-by-side comparison based on G2 review data.
| Metric | FixMe.IT | JumpCloud |
|---|---|---|
| Overall rating | 4.7 | 4.5 |
| Review count | 221 | 4,125 |
| Ease of use | 9.7 | 9.1 |
| Ease of setup | 9.6 | 9.0 |
| Quality of support | 9.5 | 9.0 |
| Meets requirements | 9.2 | 9.0 |
| NPS | 82.272727 | 70.848986 |
| Small Business | 66.1% | 35.6% |
| Mid-Market | 31.7% | 54.2% |
| Enterprise | 2.3% | 10.1% |
| Total page views | 80 | 8,377 |
| Total LLM citations | 126 | 37,741 |
FixMe.IT
FixMe.IT is a fast and easy-to-use remote support application built for delivering on-demand and unattended technical assistance to clients located anywhere in the world — including reliable compatibility with legacy environments such as Windows XP. Starting at just $32.50 per month per seat, FixMe.IT allows you to provide unlimited on-demand support and manage up to 200 unattended machines.
JumpCloud
JumpCloud® is the AI-powered identity infrastructure that unifies lifecycle management for humans, devices, and autonomous agents. JumpCloud gives IT teams complete visibility and control over every identity and every access point. JumpCloud helps organizations cut complexity, automate secure workflows, and put AI to work safely. Secure every identity. Human or not. Intelligent, secure IT for the agentic era.
- Ease of Use
- Device Management
- Security
- Integrations
- Features
- User Management