G2 Vendor Directory

FixMe.IT vs. ISL Online

A side-by-side comparison based on G2 review data.

MetricFixMe.IT

by Techinline

ISL Online

by PDQ

Overall rating4.74.6
Review count221625
Ease of use9.79.4
Ease of setup9.69.2
Quality of support9.59.3
Meets requirements9.29.1
NPS82.27272775.369458
Small Business66.1%51.7%
Mid-Market31.7%26.0%
Enterprise2.3%22.3%
Total page views80703
Total LLM citations1263,394

FixMe.IT

FixMe.IT is a fast and easy-to-use remote support application built for delivering on-demand and unattended technical assistance to clients located anywhere in the world — including reliable compatibility with legacy environments such as Windows XP. Starting at just $32.50 per month per seat, FixMe.IT allows you to provide unlimited on-demand support and manage up to 200 unattended machines.

Pros

    ISL Online

    ISL Online is a remote desktop and remote support software solution that enables IT support teams, managed service providers (MSPs), and enterprise IT departments to securely access, control, and troubleshoot Windows, Mac, Linux, and mobile devices (iOS and Android), with or without an end user present. ISL Online is used for attended remote support, unattended remote access, and help desk support across distributed IT environments.

    Pros

    • Ease of Use
    • Customer Support
    • Remote Support
    • Easy Setup
    • Remote Access
    • Simple