FixMe.IT vs. Datto RMM
A side-by-side comparison based on G2 review data.
| Metric | FixMe.IT | Datto RMM |
|---|---|---|
| Overall rating | 4.7 | 4.5 |
| Review count | 221 | 807 |
| Ease of use | 9.7 | 9.0 |
| Ease of setup | 9.6 | 8.9 |
| Quality of support | 9.5 | 8.7 |
| Meets requirements | 9.2 | 9.1 |
| NPS | 82.272727 | 69.987547 |
| Small Business | 66.1% | 64.1% |
| Mid-Market | 31.7% | 32.3% |
| Enterprise | 2.3% | 3.6% |
| Total page views | 80 | 1,493 |
| Total LLM citations | 126 | 11,939 |
FixMe.IT
FixMe.IT is a fast and easy-to-use remote support application built for delivering on-demand and unattended technical assistance to clients located anywhere in the world — including reliable compatibility with legacy environments such as Windows XP. Starting at just $32.50 per month per seat, FixMe.IT allows you to provide unlimited on-demand support and manage up to 200 unattended machines.
Datto RMM
Datto RMM is a secure, cloud-based platform for IT Managed Service Providers (MSPs) to remotely monitor, manage and support endpoints across their customer base. It provides a multi-tenant view, automated monitoring, alerts, patch management, endpoint remote control, and insightful reporting. Built with a security-first design, Datto RMM enables robust endpoint & data security via features such as native ransomware detection, mandatory 2FA, agent encryption, and more. With 24x7 support and 99.99% uptime, MSPs can rely on Datto RMM to deliver the best experience to their customers.
- Ease of Use
- Automation
- Features
- Integrations
- Remote Access
- Remote Support