G2 Vendor Directory

FixMe.IT vs. ConnectWise RMM

A side-by-side comparison based on G2 review data.

MetricFixMe.IT

by Techinline

ConnectWise RMM

by ConnectWise

Overall rating4.74.1
Review count22183
Ease of use9.78.5
Ease of setup9.68.1
Quality of support9.57.9
Meets requirements9.28.6
NPS82.27272746.25
Small Business66.1%66.3%
Mid-Market31.7%28.9%
Enterprise2.3%4.8%
Total page views80920
Total LLM citations1266,187

FixMe.IT

FixMe.IT is a fast and easy-to-use remote support application built for delivering on-demand and unattended technical assistance to clients located anywhere in the world — including reliable compatibility with legacy environments such as Windows XP. Starting at just $32.50 per month per seat, FixMe.IT allows you to provide unlimited on-demand support and manage up to 200 unattended machines.

Pros

    ConnectWise RMM

    ConnectWise RMM is a cloud-native remote monitoring and management (RMM) solution designed for IT professionals who need to monitor, manage, and support diverse IT environments. It provides centralized visibility, intelligent alerting, and advanced automation to help teams proactively address IT challenges and prevent downtime. Comprehensive Monitoring and Visibility ConnectWise RMM delivers 24/7 monitoring across endpoints, networks, backups, cloud health and availability, and security posture.

    Pros

    • Ease of Use
    • Remote Access
    • Automation
    • All-in-One Solution
    • User Interface
    • Easy Deployment