FixMe.IT vs. BeyondTrust Remote Support
A side-by-side comparison based on G2 review data.
| Metric | FixMe.IT | BeyondTrust Remote Support |
|---|---|---|
| Overall rating | 4.7 | 4.7 |
| Review count | 221 | 396 |
| Ease of use | 9.7 | 9.4 |
| Ease of setup | 9.6 | 8.9 |
| Quality of support | 9.5 | 9.3 |
| Meets requirements | 9.2 | 9.5 |
| NPS | 82.272727 | 79.949239 |
| Small Business | 66.1% | 15.0% |
| Mid-Market | 31.7% | 36.5% |
| Enterprise | 2.3% | 48.6% |
| Total page views | 80 | 899 |
| Total LLM citations | 126 | 6,953 |
FixMe.IT
FixMe.IT is a fast and easy-to-use remote support application built for delivering on-demand and unattended technical assistance to clients located anywhere in the world — including reliable compatibility with legacy environments such as Windows XP. Starting at just $32.50 per month per seat, FixMe.IT allows you to provide unlimited on-demand support and manage up to 200 unattended machines.
BeyondTrust Remote Support
BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.
- Ease of Use
- Remote Access
- Remote Support
- Security
- Reliability
- Security Focus