FixMe.IT vs. Atlassian Enterprise Support
A side-by-side comparison based on G2 review data.
| Metric | FixMe.IT | Atlassian Enterprise Support |
|---|---|---|
| Overall rating | 4.7 | 4.3 |
| Review count | 221 | 38 |
| Ease of use | 9.7 | 8.8 |
| Ease of setup | 9.6 | 8.6 |
| Quality of support | 9.5 | 8.6 |
| Meets requirements | 9.2 | 9.1 |
| NPS | 82.272727 | 55.263158 |
| Small Business | 66.1% | 31.6% |
| Mid-Market | 31.7% | 47.4% |
| Enterprise | 2.3% | 21.1% |
| Total page views | 80 | 180 |
| Total LLM citations | 126 | 199 |
FixMe.IT
FixMe.IT is a fast and easy-to-use remote support application built for delivering on-demand and unattended technical assistance to clients located anywhere in the world — including reliable compatibility with legacy environments such as Windows XP. Starting at just $32.50 per month per seat, FixMe.IT allows you to provide unlimited on-demand support and manage up to 200 unattended machines.
Atlassian Enterprise Support
Keep your systems running smoothly with access to highly-trained support teams and quick response times