Fivestars vs. Joy Loyalty
A side-by-side comparison based on G2 review data.
| Metric | Fivestars | Joy Loyalty |
|---|---|---|
| Overall rating | 4.1 | 4.8 |
| Review count | 21 | 76 |
| Ease of use | 9.0 | 9.1 |
| Ease of setup | 7.6 | 8.9 |
| Quality of support | 8.5 | 9.9 |
| Meets requirements | 8.7 | 9.2 |
| NPS | 45 | 93.243243 |
| Small Business | 52.4% | 93.3% |
| Mid-Market | 38.1% | 6.7% |
| Enterprise | 9.5% | 0.0% |
| Total page views | 148 | 830 |
| Total LLM citations | 866 | 1,387 |
Fivestars
Fivestars is an all-in-one marketing platform that combines easy-to-use technology, customizable rewards and promotions, and automation. Reach new customers via SMS, email, and our mobile app and get them coming back—it’s marketing made easy so local businesses can compete against big box stores!
Joy Loyalty
Joy is the loyalty platform for ambitious Shopify brands, built for power and flexibility. It is free for up to 250 orders a month, with points, referrals, and the loyalty widget included. Joy rewards Instagram comments, story mentions, and DMs automatically. Customers redeem points and store credit in cart, at checkout, and on POS, with passes in Apple and Google Wallet. Widget and loyalty page ship in 8 languages. Paid membership, VIP tiers, and a rule engine shape any program.
- Customer Support
- Ease of Use
- Helpful
- Setup Ease
- Features
- User Interface