G2 Vendor Directory

Fivestars vs. Ambassador

A side-by-side comparison based on G2 review data.

MetricFivestars

by SumUp.com

Ambassador

by Ambassador

Overall rating4.14.5
Review count2175
Ease of use9.08.8
Ease of setup7.68.0
Quality of support8.59.3
Meets requirements8.78.8
NPS4570.666667
Small Business52.4%47.2%
Mid-Market38.1%44.4%
Enterprise9.5%8.3%
Total page views148351
Total LLM citations8660

Fivestars

Fivestars is an all-in-one marketing platform that combines easy-to-use technology, customizable rewards and promotions, and automation. Reach new customers via SMS, email, and our mobile app and get them coming back—it’s marketing made easy so local businesses can compete against big box stores!

Pros

    Ambassador

    Ambassador is a customer activation and incentives platform built to help companies drive measurable growth through referrals, affiliates, incentives, and feedback, all tied directly to revenue. Ambassador 3.0 provides a unified system for activating customers and partners, capturing real feedback, and tracking outcomes back to attribution and ROI. With built-in automation and Hiro, Ambassador’s AI-powered feedback engine, teams can launch programs quickly, scale engagement efficiently, and understand exactly what is driving performance.

    Pros

    • Ease of Use
    • Customer Support
    • Referral Programs
    • Easy Setup
    • Referral Management
    • Helpful