G2 Vendor Directory

Fivestars vs. Salesforce Marketing Cloud

A side-by-side comparison based on G2 review data.

MetricFivestars

by SumUp.com

Salesforce Marketing Cloud

by Salesforce

Overall rating4.14.0
Review count214,850
Ease of use9.07.9
Ease of setup7.67.7
Quality of support8.58.0
Meets requirements8.78.4
NPS4533.740991
Small Business52.4%28.9%
Mid-Market38.1%46.9%
Enterprise9.5%24.2%
Total page views1485,950
Total LLM citations86636,272

Fivestars

Fivestars is an all-in-one marketing platform that combines easy-to-use technology, customizable rewards and promotions, and automation. Reach new customers via SMS, email, and our mobile app and get them coming back—it’s marketing made easy so local businesses can compete against big box stores!

Pros

    Salesforce Marketing Cloud

    Agentforce Marketing is Salesforce’s marketing solution for the Agentic Enterprise. AI agents help marketers plan, create, optimize, and orchestrate adaptive customer experiences across every channel and interaction. Built on the world’s #1 CDP, Agentforce Marketing connects data, AI, automation, and engagement into one deeply unified platform for B2B and B2C marketing. Agentforce Marketing is part of Marketing Cloud. It’s the next evolution of marketing orchestration where humans and AI agents work together to grow customer relationships and revenue.

    Pros

    • Ease of Use
    • Automation
    • Integrations
    • Email Marketing
    • Features
    • Personalization