G2 Vendor Directory

Fathom vs. Grain

A side-by-side comparison based on G2 review data.

MetricFathom

by Superhuman

Grain

by Grain Intelligence

Overall rating5.04.7
Review count7,101314
Ease of use9.79.5
Ease of setup9.79.6
Quality of support9.89.2
Meets requirements9.79.3
NPS98.38983179.288026
Small Business78.2%76.4%
Mid-Market19.6%20.1%
Enterprise2.2%3.5%
Total page views13,391867
Total LLM citations62,41714,084

Fathom

Fathom, the #1-rated AI meeting partner, captures what matters in every conversation and turns it into momentum for what comes next. Now part of Superhuman. ● Meeting Capture: Bot-based or fully Bot-Free - join with a visible notetaker or record silently, your choice, on every call. Bot-Free available on Mac today; Windows coming soon. ● Mobile: iOS app ● Meeting Intelligence: Ask Fathom instantly answers questions across your entire meeting history. Trackers proactively alert you when topics you care about come up.

Pros

  • AI Summary
  • Accuracy
  • Helpful
  • Ease of Use
  • Note-taking
  • Summaries

Grain

Grain is an AI-powered meeting recording tool built to help customer-focused teams understand, organize, and advocate for the needs of their customers. It connects seamlessly to platforms like Zoom, Google Meet, and Microsoft Teams to automate note-taking, record-keeping, and insight capture from every customer conversation. Grain ensures that no important detail, request, or moment of insight is ever lost, helping teams stay aligned and data-driven across every interaction. Conversation Intelligence Grain was designed with mid-market sales teams in mind.

Pros

  • Helpful
  • Integrations
  • Features
  • Ease of Use
  • Accuracy
  • Customer Support