G2 Vendor Directory

Facebook vs. X (Twitter)

A side-by-side comparison based on G2 review data.

MetricFacebook

by Meta Platforms, Inc

X (Twitter)

by Twitter

Overall rating4.34.3
Review count775311
Ease of use9.09.0
Ease of setup8.79.4
Quality of support7.68.1
Meets requirements8.88.7
NPS49.53764950.162866
Small Business62.8%53.7%
Mid-Market22.8%25.8%
Enterprise14.4%20.5%
Total page views3,0551,027
Total LLM citations8,6105,966

Facebook

Founded in 2004, Facebook's mission is to make the world more open and connected. People use Facebook to stay connected with friends and family, to discover what's going on in the world, and to share and express what matters to them.

Pros

  • Sharing Content
  • Global Connectivity
  • Ease of Use
  • Networking
  • Social Connectivity
  • Advertising

X (Twitter)

Twitter is a real-time information network that connects you to the latest stories, ideas, opinions and news about what you find interesting. Simply find the accounts you find most compelling and follow the conversations.

Pros

  • News
  • Real-time Updates
  • Sharing Content
  • Ease of Use
  • Global Connectivity
  • Platform Compatibility