Edge vs. Retently
A side-by-side comparison based on G2 review data.
| Metric | Edge | Retently |
|---|---|---|
| Overall rating | 4.8 | 4.7 |
| Review count | 209 | 31 |
| Ease of use | 9.5 | 9.2 |
| Ease of setup | 9.6 | 9.9 |
| Quality of support | 9.8 | 9.3 |
| Meets requirements | 9.6 | 8.9 |
| NPS | 87.864078 | 83.870968 |
| Small Business | 64.4% | 44.8% |
| Mid-Market | 29.3% | 55.2% |
| Enterprise | 6.3% | 0.0% |
| Total page views | 2,106 | 111 |
| Total LLM citations | 1,274 | 261 |
Edge
Edge (formerly EyeRate), the leading employee-driven growth platform, unlocks employees as a thriving sales and marketing channel for multi-location service brands like European Wax Center, Massage Envy, Gold’s Gym, Driven Brands, and Xponential Fitness. The Edge (Employee-Driven Growth Engine) platform transforms frontline teams into a trusted network of brand promoters with employee rewards that are aligned to sales growth.
- Helpful
- Customer Support
- Ease of Use
- Reviews
- Navigation Ease
- Review Increase
Retently
Retently is one of the leaders in the customer experience management industry. We help both Customer Experience and Product teams to better understand their customers and take feedback-based actions. Customer Feedback Automatically collect feedback from every customer at any point in the customer journey with our easy to personalize & quick surveys, which display as personalized conversations that generate higher than average response rates.
- User Interface
- Automation
- Effective
- Helpful
- Customer Support
- Time-saving