Edge vs. InMoment Experience Improvement (XI) Platform
A side-by-side comparison based on G2 review data.
| Metric | Edge | InMoment Experience Improvement (XI) Platform |
|---|---|---|
| Overall rating | 4.8 | 4.7 |
| Review count | 209 | 319 |
| Ease of use | 9.5 | 9.4 |
| Ease of setup | 9.6 | 9.0 |
| Quality of support | 9.8 | 9.1 |
| Meets requirements | 9.6 | 9.1 |
| NPS | 87.864078 | 86.942675 |
| Small Business | 64.4% | 47.8% |
| Mid-Market | 29.3% | 39.2% |
| Enterprise | 6.3% | 13.0% |
| Total page views | 2,106 | 490 |
| Total LLM citations | 1,274 | 3,432 |
Edge
Edge (formerly EyeRate), the leading employee-driven growth platform, unlocks employees as a thriving sales and marketing channel for multi-location service brands like European Wax Center, Massage Envy, Gold’s Gym, Driven Brands, and Xponential Fitness. The Edge (Employee-Driven Growth Engine) platform transforms frontline teams into a trusted network of brand promoters with employee rewards that are aligned to sales growth.
- Helpful
- Customer Support
- Ease of Use
- Reviews
- Navigation Ease
- Review Increase
InMoment Experience Improvement (XI) Platform
InMoment, the leader in improving experiences and the highest recommended CX platform and services company in the world is renowned for helping clients collect and integrate customer experience data to uncover the insights that enable the smartest actions. As the pace setters in applying award-winning AI, its global clients activate every byte of their experience data—from structured surveys and social reviews to unstructured conversations from call logs, emails, support tickets, and chat transcripts to breakdown data silos.