G2 Vendor Directory

Edge vs. Hotjar by Contentsquare

A side-by-side comparison based on G2 review data.

MetricEdge

by Edge

Hotjar by Contentsquare

by Contentsquare

Overall rating4.84.3
Review count209345
Ease of use9.59.1
Ease of setup9.69.1
Quality of support9.88.8
Meets requirements9.68.8
NPS87.86407855.120482
Small Business64.4%52.5%
Mid-Market29.3%37.9%
Enterprise6.3%9.6%
Total page views2,1061,347
Total LLM citations1,2745,035

Edge

Edge (formerly EyeRate), the leading employee-driven growth platform, unlocks employees as a thriving sales and marketing channel for multi-location service brands like European Wax Center, Massage Envy, Gold’s Gym, Driven Brands, and Xponential Fitness. The Edge (Employee-Driven Growth Engine) platform transforms frontline teams into a trusted network of brand promoters with employee rewards that are aligned to sales growth.

Pros

  • Helpful
  • Customer Support
  • Ease of Use
  • Reviews
  • Navigation Ease
  • Review Increase

Hotjar by Contentsquare

Hotjar by Contentsquare is the experience platform for teams who want to build better digital journeys, faster. With trusted data, context-aware AI, and built-in testing, it helps you optimize every part of the customer (or agent) journey. You can now understand, prioritize, and act faster to create experiences people love.

Pros

  • Ease of Use
  • Features
  • Heatmaps
  • Helpful
  • Session Replay
  • Session Recordings