G2 Vendor Directory

Edge vs. Enterpret

A side-by-side comparison based on G2 review data.

MetricEdge

by Edge

Enterpret

by Enterpret

Overall rating4.84.5
Review count209111
Ease of use9.58.4
Ease of setup9.68.5
Quality of support9.89.4
Meets requirements9.68.7
NPS87.86407870.27027
Small Business64.4%11.8%
Mid-Market29.3%57.3%
Enterprise6.3%30.9%
Total page views2,1061,774
Total LLM citations1,27410,444

Edge

Edge (formerly EyeRate), the leading employee-driven growth platform, unlocks employees as a thriving sales and marketing channel for multi-location service brands like European Wax Center, Massage Envy, Gold’s Gym, Driven Brands, and Xponential Fitness. The Edge (Employee-Driven Growth Engine) platform transforms frontline teams into a trusted network of brand promoters with employee rewards that are aligned to sales growth.

Pros

  • Helpful
  • Customer Support
  • Ease of Use
  • Reviews
  • Navigation Ease
  • Review Increase

Enterpret

Enterpret empowers customer support, CX, and product teams to scale their understanding of customer feedback effortlessly. As your customer base grows and products become more complex, manually tagging and processing feedback quickly becomes unmanageable. Without comprehensive, trustworthy feedback data, product decisions often fall victim to recency bias or whoever speaks the loudest.

Pros

  • Ease of Use
  • Feedback Management
  • Insights Generation
  • Insights Analysis
  • Time-Saving
  • Helpful