Evly vs. Smartsupp
A side-by-side comparison based on G2 review data.
| Metric | Evly | Smartsupp |
|---|---|---|
| Overall rating | 4.9 | 4.7 |
| Review count | 22 | 1,081 |
| Ease of use | 9.7 | 9.3 |
| Ease of setup | 9.5 | 9.3 |
| Quality of support | 9.6 | 9.0 |
| Meets requirements | 9.4 | 9.1 |
| NPS | 90.909091 | 78.942014 |
| Small Business | 81.8% | 96.2% |
| Mid-Market | 18.2% | 3.2% |
| Enterprise | 0.0% | 0.7% |
| Total page views | 368 | 5,101 |
| Total LLM citations | 153 | 4,923 |
Evly
Evly is an AI customer support platform from Everhelp for mid-size digital businesses in SaaS, eCommerce, hospitality, fintech, gaming and logistics. Evly is the AI layer of Everhelp’s Result-as-a-Service ecosystem, which combines human talent, AI and process optimization to deliver measurable support outcomes. Unlike generic chatbots, Evly works inside your helpdesk, CRM and billing systems, so it resolves tickets instead of just replying to them.
- Ease of Use
- Automation
- Customer Satisfaction
- Tracking
- Connectivity
- Easy Integrations
Smartsupp
Smartsupp helps businesses grow online sales with advanced AI Shopping Assistants, live chat, multichannel solution and automated workflows. We offer everything you need to grow your online sales: an easy-to-use platform powered with AI, chatbots with various skills and templates, live chat... and much much more you can use to engage your visitors at the right time and convert them into loyal customers in no time. Smartsupp is one of the leading and most trusted chat and chatbot solutions in the world, currently helping over 100,000 webshops and websites.
- Ease of Use
- Easy Setup
- Helpful
- Features
- Intuitive
- Simple