Evly vs. LiveChat
A side-by-side comparison based on G2 review data.
| Metric | Evly | LiveChat |
|---|---|---|
| Overall rating | 4.9 | 4.4 |
| Review count | 22 | 813 |
| Ease of use | 9.7 | 9.4 |
| Ease of setup | 9.5 | 9.2 |
| Quality of support | 9.6 | 9.2 |
| Meets requirements | 9.4 | 9.2 |
| NPS | 90.909091 | 61.928934 |
| Small Business | 81.8% | 44.6% |
| Mid-Market | 18.2% | 37.3% |
| Enterprise | 0.0% | 18.1% |
| Total page views | 368 | 1,484 |
| Total LLM citations | 153 | 14,359 |
Evly
Evly is an AI customer support platform from Everhelp for mid-size digital businesses in SaaS, eCommerce, hospitality, fintech, gaming and logistics. Evly is the AI layer of Everhelp’s Result-as-a-Service ecosystem, which combines human talent, AI and process optimization to deliver measurable support outcomes. Unlike generic chatbots, Evly works inside your helpdesk, CRM and billing systems, so it resolves tickets instead of just replying to them.
- Ease of Use
- Automation
- Customer Satisfaction
- Tracking
- Connectivity
- Easy Integrations
LiveChat
LiveChat is a comprehensive customer communication platform that enables businesses to connect with their website visitors and customers in real-time, driving sales, delivering support, and enhancing customer satisfaction. Designed for ecommerce teams, the platform boosts AOV, upsell, and overall ROI by engaging shoppers at the right moment and converting more traffic into revenue. AI and advanced analytics surface sales opportunities, automate routine conversations, and give clear visibility into performance.
- Ease of Use
- Features
- Live Chat
- Helpful
- Easy Setup
- Integrations