Evly vs. Gleap
A side-by-side comparison based on G2 review data.
| Metric | Evly | Gleap |
|---|---|---|
| Overall rating | 4.9 | 4.6 |
| Review count | 22 | 66 |
| Ease of use | 9.7 | 9.1 |
| Ease of setup | 9.5 | 9.2 |
| Quality of support | 9.6 | 9.9 |
| Meets requirements | 9.4 | 9.3 |
| NPS | 90.909091 | 82.8125 |
| Small Business | 81.8% | 83.6% |
| Mid-Market | 18.2% | 16.4% |
| Enterprise | 0.0% | 0.0% |
| Total page views | 368 | 431 |
| Total LLM citations | 153 | 2,966 |
Evly
Evly is an AI customer support platform from Everhelp for mid-size digital businesses in SaaS, eCommerce, hospitality, fintech, gaming and logistics. Evly is the AI layer of Everhelp’s Result-as-a-Service ecosystem, which combines human talent, AI and process optimization to deliver measurable support outcomes. Unlike generic chatbots, Evly works inside your helpdesk, CRM and billing systems, so it resolves tickets instead of just replying to them.
- Ease of Use
- Automation
- Customer Satisfaction
- Tracking
- Connectivity
- Easy Integrations
Gleap
Turn customer feedback into shipped software. Gleap is your AI software team: one platform connecting AI-native customer support, feedback and coding agents. Built for teams developing and supporting software, Gleap keeps customer conversations, technical evidence and implementation connected. Start with customer support and connect the rest as you need it. A shared inbox, knowledge base, in-app bug reports and feedback tools give your team and AI agents the context to answer questions, investigate issues and act on customer requests.
- Ease of Use
- Features
- Helpful
- Automation
- Simple
- User Interface