Enghouse Contact Center vs. JustCall
A side-by-side comparison based on G2 review data.
| Metric | Enghouse Contact Center | JustCall |
|---|---|---|
| Overall rating | 4.3 | 4.3 |
| Review count | 95 | 2,395 |
| Ease of use | 8.8 | 9.0 |
| Ease of setup | 8.2 | 8.9 |
| Quality of support | 8.8 | 8.6 |
| Meets requirements | 9.0 | 8.8 |
| NPS | 58.510638 | 51.754757 |
| Small Business | 16.8% | 61.3% |
| Mid-Market | 60.0% | 31.7% |
| Enterprise | 23.2% | 7.0% |
| Total page views | 273 | 6,012 |
| Total LLM citations | 603 | 28,488 |
Enghouse Contact Center
Enghouse Interactive is a global provider of contact center software and services, trusted by organizations worldwide to deliver reliable, scalable customer engagement solutions. Backed by decades of experience and a broad customer experience (CX) portfolio, Enghouse supports businesses of all sizes as their engagement needs evolve. The Enghouse Contact Center solution—available in the cloud or on-premises—offers comprehensive omnichannel capabilities, including voice, video, digital channels, and outbound communications.
- Hubspot Integration
- Artificial Intelligence
- Accuracy
- CRM Integration
- Easy Integrations
- Features
JustCall
JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers. 6,000+ businesses worldwide use JustCall to: - Manage all customer conversations from a single platform - Automate routine tasks and workflows - Get real-time AI insights to improve conversations - Ensure 24/7 coverage with inbound AI Voice Agents (outbound support coming soon) Key features: - Calling: Global phone numbers, inbound/outbound
- Ease of Use
- Features
- Helpful
- Call Management
- Calling Features
- Integrations