Enghouse Contact Center vs. Altitude Xperience
A side-by-side comparison based on G2 review data.
| Metric | Enghouse Contact Center | Altitude Xperience |
|---|---|---|
| Overall rating | 4.3 | 4.0 |
| Review count | 95 | 44 |
| Ease of use | 8.8 | 8.0 |
| Ease of setup | 8.2 | 7.8 |
| Quality of support | 8.8 | 7.3 |
| Meets requirements | 9.0 | 8.1 |
| NPS | 58.510638 | 17.142857 |
| Small Business | 16.8% | 7.0% |
| Mid-Market | 60.0% | 39.5% |
| Enterprise | 23.2% | 53.5% |
| Total page views | 273 | 57 |
| Total LLM citations | 603 | 83 |
Enghouse Contact Center
Enghouse Interactive is a global provider of contact center software and services, trusted by organizations worldwide to deliver reliable, scalable customer engagement solutions. Backed by decades of experience and a broad customer experience (CX) portfolio, Enghouse supports businesses of all sizes as their engagement needs evolve. The Enghouse Contact Center solution—available in the cloud or on-premises—offers comprehensive omnichannel capabilities, including voice, video, digital channels, and outbound communications.
- Hubspot Integration
- Artificial Intelligence
- Accuracy
- CRM Integration
- Easy Integrations
- Features
Altitude Xperience
Altitude Xperience business package offers a cost effective, flexible and reliable solution for each business need. Delivered On Premise or Cloud. Altitude has a 25-year track record of industry recognition and has won dozens of awards for innovation and tangible results with customers in key markets worldwide. Altitude Software has 12 offices in four continents, a 160-strong partner network, and is ISO 9001 certified for its worldwide customer support.
- Interactions Management
- Seamless Experience
- Reliability
- Easy Setup
- Recording Features
- Efficiency