EngageBay vs. folk
A side-by-side comparison based on G2 review data.
| Metric | EngageBay | folk |
|---|---|---|
| Overall rating | 4.6 | 4.5 |
| Review count | 792 | 344 |
| Ease of use | 9.2 | 9.1 |
| Ease of setup | 9.2 | 9.1 |
| Quality of support | 9.5 | 9.2 |
| Meets requirements | 9.4 | 8.6 |
| NPS | 88.431877 | 66.180758 |
| Small Business | 69.4% | 97.1% |
| Mid-Market | 29.0% | 2.6% |
| Enterprise | 1.7% | 0.3% |
| Total page views | 4,682 | 1,432 |
| Total LLM citations | 2,348 | 15,151 |
EngageBay
EngageBay is an all-in-one customer engagement platform designed for small and mid-sized businesses that want to manage marketing, sales, and support from a unified system. Positioned as a cost-conscious alternative to platforms like HubSpot and ActiveCampaign, it focuses on delivering essential CRM and automation capabilities without the overhead typically associated with enterprise software. The platform combines contact and deal management, marketing automation, email marketing, landing pages, forms, live chat, and help desk functionality within a single interface.
- Ease of Use
- Automation
- Customer Support
- Features
- Automations
- Automation Features
folk
folk is the AI CRM for your entire sales motion. folk helps teams capture prospects, engage leads across channels, give everyone a shared view of every relationship, and surface the next actions that help close deals—all in one platform built for teams and their agents. - Prospect, enrich, and qualify the contacts worth your time - Interact with your leads on the channels they already use and keep conversations personal at scale - Keep all your team conversations in one place so you can simplify high-touch sales - Surface what to prioritize and the next actions your team should be taking
- Ease of Use
- Simple
- Contact Management
- Integrations
- Intuitive
- Customer Support