G2 Vendor Directory

EngageBay vs. Dynamics 365 Sales

A side-by-side comparison based on G2 review data.

MetricEngageBay

by EngageBay Inc

Dynamics 365 Sales

by Microsoft

Overall rating4.63.8
Review count7921,624
Ease of use9.27.8
Ease of setup9.27.6
Quality of support9.57.9
Meets requirements9.48.3
NPS88.43187712.354949
Small Business69.4%30.6%
Mid-Market29.0%39.9%
Enterprise1.7%29.5%
Total page views4,6821,670
Total LLM citations2,34839,093

EngageBay

EngageBay is an all-in-one customer engagement platform designed for small and mid-sized businesses that want to manage marketing, sales, and support from a unified system. Positioned as a cost-conscious alternative to platforms like HubSpot and ActiveCampaign, it focuses on delivering essential CRM and automation capabilities without the overhead typically associated with enterprise software. The platform combines contact and deal management, marketing automation, email marketing, landing pages, forms, live chat, and help desk functionality within a single interface.

Pros

  • Ease of Use
  • Automation
  • Customer Support
  • Features
  • Automations
  • Automation Features

Dynamics 365 Sales

Microsoft Dynamics CRM is our customer relationship management (CRM) business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management in the cloud, on-premises, or with a hybrid combination. Customer relationship management (CRM) can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields.

Pros

  • Ease of Use
  • Integrations
  • Lead Management
  • Helpful
  • Customization
  • Automation