EngageBay vs. Creatio AI CRM
A side-by-side comparison based on G2 review data.
| Metric | EngageBay | Creatio AI CRM |
|---|---|---|
| Overall rating | 4.6 | 4.6 |
| Review count | 792 | 383 |
| Ease of use | 9.2 | 9.1 |
| Ease of setup | 9.2 | 8.5 |
| Quality of support | 9.5 | 9.2 |
| Meets requirements | 9.4 | 9.2 |
| NPS | 88.431877 | 80.177515 |
| Small Business | 69.4% | 42.3% |
| Mid-Market | 29.0% | 43.7% |
| Enterprise | 1.7% | 14.0% |
| Total page views | 4,682 | 2,028 |
| Total LLM citations | 2,348 | 0 |
EngageBay
EngageBay is an all-in-one customer engagement platform designed for small and mid-sized businesses that want to manage marketing, sales, and support from a unified system. Positioned as a cost-conscious alternative to platforms like HubSpot and ActiveCampaign, it focuses on delivering essential CRM and automation capabilities without the overhead typically associated with enterprise software. The platform combines contact and deal management, marketing automation, email marketing, landing pages, forms, live chat, and help desk functionality within a single interface.
- Ease of Use
- Automation
- Customer Support
- Features
- Automations
- Automation Features
Creatio AI CRM
Creatio is an AI CRM and workflow platform where people and AI agents work together -with no limits on users, agents, or scale. Creatio helps midsize and large organizations run customer workflows in the AI era. This innovative platform enables organizations to create and manage workflows effortlessly, allowing users to focus on their core business activities while automating routine tasks. With millions of workflows operating daily, Creatio supports a diverse clientele across 100 countries, emphasizing a commitment to genuine care for its clients and partners.
- Ease of Use
- Efficiency
- Customizability
- Customization
- Features
- Customization Options