G2 Vendor Directory

EngageBay vs. Salesforce Sales Cloud

A side-by-side comparison based on G2 review data.

MetricEngageBay

by EngageBay Inc

Salesforce Sales Cloud

by Salesforce

Overall rating4.64.4
Review count79227,576
Ease of use9.28.4
Ease of setup9.28.2
Quality of support9.58.4
Meets requirements9.48.9
NPS88.43187756.989864
Small Business69.4%20.6%
Mid-Market29.0%45.5%
Enterprise1.7%34.0%
Total page views4,68248,012
Total LLM citations2,34868,352

EngageBay

EngageBay is an all-in-one customer engagement platform designed for small and mid-sized businesses that want to manage marketing, sales, and support from a unified system. Positioned as a cost-conscious alternative to platforms like HubSpot and ActiveCampaign, it focuses on delivering essential CRM and automation capabilities without the overhead typically associated with enterprise software. The platform combines contact and deal management, marketing automation, email marketing, landing pages, forms, live chat, and help desk functionality within a single interface.

Pros

  • Ease of Use
  • Automation
  • Customer Support
  • Features
  • Automations
  • Automation Features

Salesforce Sales Cloud

Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost productivity with automation and drive revenue with an integrated growth platform. The future of sales is here, and with Agentforce, we’re helping teams unlock their full potential - making them limitless.

Pros

  • Ease of Use
  • Features
  • Lead Management
  • Salesforce Integration
  • Customization
  • Customizability