G2 Vendor Directory

ejabberd vs. Sinch Engage

A side-by-side comparison based on G2 review data.

Metricejabberd

by ProcessOne

Sinch Engage

by Sinch

Overall rating4.34.5
Review count3364
Ease of use8.59.0
Ease of setup7.89.2
Quality of support7.89.3
Meets requirements8.69.2
NPS46.66666769.84127
Small Business60.6%59.0%
Mid-Market27.3%37.7%
Enterprise12.1%3.3%
Total page views22267
Total LLM citations121,471

ejabberd

ejabberd is a scalable and extensible XMPP Server.

Pros

  • Easy Setup
  • Setup Ease
  • Fast Service
  • Easy Sharing

Sinch Engage

Sinch Engage (formerly MessageMedia) is a powerful all-in-one messaging platform that helps businesses connect with their customers faster, more personally, and at scale. Backed by Sinch’s 20+ years of experience in business messaging and trusted by over 40,000 businesses worldwide, the platform combines enterprise-grade reliability with user-friendly design so teams of any size can deliver conversations that build trust and drive results. With Sinch Engage, businesses can manage all of their messaging channels in one centralized workspace—including SMS, MMS, WhatsApp, RCS, and more.

Pros

  • Implementation Ease
  • Ease of Use
  • Efficiency
  • Easy Setup
  • Customer Support
  • Response Time