G2 Vendor Directory

ejabberd vs. CometChat

A side-by-side comparison based on G2 review data.

Metricejabberd

by ProcessOne

CometChat

by CometChat Inc.

Overall rating4.34.6
Review count33111
Ease of use8.59.3
Ease of setup7.89.1
Quality of support7.89.4
Meets requirements8.69.4
NPS46.66666768.932039
Small Business60.6%77.5%
Mid-Market27.3%18.9%
Enterprise12.1%3.6%
Total page views22313
Total LLM citations121,901

ejabberd

ejabberd is a scalable and extensible XMPP Server.

Pros

  • Easy Setup
  • Setup Ease
  • Fast Service
  • Easy Sharing

CometChat

Real-Time Chat, Voice & Video SDK for Product Teams CometChat is a communication platform that lets developers add real-time chat, voice, and video to any app or website. UI kits, SDKs, and APIs for every major framework, plus no-code embeds for teams that need to move without engineering cycles. Moderation, notifications, analytics, and multi-tenant infrastructure are all built in. AI agents deploy on the same platform, inside the same conversations. CometChat powers 113,000+ apps, handles 7M+ messages per day across 163 countries, with a 7ms API response time and 99.999% uptime SLA.

Pros

  • Ease of Use
  • Features
  • Easy Integrations
  • Customer Support
  • API Quality
  • Staff Support