CometChat
111
Reviews
4.6
Star rating
#21
Rank in Video Platform as a Service (VPaaS)
Pros and cons
Pros
- Ease of Use
- Features
- Easy Integrations
- Customer Support
- API Quality
- Staff Support
Cons
- Expensive
- Poor Documentation
- API Integration
- Poor Customer Support
- Delays
- Limited Features
Traffic & LLM citations
Source: G2 review data
Winning from
Key stats
-100.0%
69
Small Business
4
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 77.5% |
| Mid-Market | 18.9% |
| Enterprise | 3.6% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 5 | 4.0 |
| 2026 Q2 | 1 | 5.0 |
Satisfaction ratings
Ease of Use9.3
Ease of Setup9.1
Quality of Support9.4
Meets Requirements9.4
What reviewers say
Smooth, Easy-to-Use Software—A Great Experience for Our Team
5.0
“The software is smooth and easy to use. Our team has been using it from past 6 months and it has been a great experience.”
Reviewing cometchat as a user of cometchat SDK
4.5
“Fast and well managed API, Web Sockets. Integrity of data between cometchat users.”
Amazing service, way too costly
3.5
“Service works fine, easy to use and is constantly updating (for the better). We have used this service for our small community in our mobile app, and has worked always very well.”