G2 Vendor Directory

Egencia by Amex GBT vs. SAP Concur

A side-by-side comparison based on G2 review data.

MetricEgencia by Amex GBT

by American Express Global Business Travel

SAP Concur

by SAP Concur

Overall rating4.54.0
Review count9427,238
Ease of use9.28.3
Ease of setup9.28.3
Quality of support9.18.3
Meets requirements9.28.9
NPS68.24034332.925285
Small Business13.7%9.0%
Mid-Market37.9%36.2%
Enterprise48.4%54.9%
Total page views2,09714,410
Total LLM citations2,58541,076

Egencia by Amex GBT

Egencia by Amex GBT is a business travel management platform that simplifies booking with app integrations while keeping teams in-policy and on budget. Our platform brings together simplicity, convenience, and intelligence into one powerful experience. Powered by proactive AI, Egencia™ surfaces in-policy options at the point of sale, across flights, hotels, rail, and ground transport. That travel data then flows automatically into expense reporting, removing reconciliation work for finance teams.

Pros

  • Ease of Use
  • Easy Booking
  • Convenience
  • Customer Support
  • Efficiency
  • Simplicity

SAP Concur

SAP Concur is a leading cloud-based spend management solution that helps small, medium, and large businesses automate and simplify expense reporting, travel booking, and invoice processing. It’s designed to give organizations better control over their business spend by integrating near real-time data and using AI to audit 100% of transactions. Employees can snap a picture of a receipt, book a business trip, or submit an expense report right from their phone. Meanwhile, finance teams can track spending in real time, automate approvals, and make sure everything follows company policies.

Pros

  • Ease of Use
  • Expense Management
  • Efficiency
  • Easy Upload
  • Customer Support
  • Automation